We respect the privacy of our users and we recognise that you may have rights in relation to your personal information. The following sections describe how we will generally handle personal information and safeguard your privacy.
Like most websites, MYSYMPATHY collects non-personally identifiable information (information that cannot be used to uniquely identify, contact, or locate a single person) of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visit. MYSYMPATHY’s purpose in collecting non-personally identifying information is to better understand how the visitors use the Website and to improve the Website accordingly.
We also collect potentially personally identifiable information like Internet Protocol (IP) addresses from logged in users and from users adding condolences. MYSYMPATHY only discloses IP addresses from its users under the same circumstances that it uses and discloses personally identifiable information as described below.
Gathering of Personally Identifiable Information
Certain visitors to MYSYMPATHY choose to interact with us in ways that require us to gather personally identifiable information. The amount and type of information that the Website gathers depends on the nature of the interaction. In each case, MYSYMPATHY collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with the Website. We do not disclose personally identifiable information other than as described below. And visitors of MYSYMPATHY can always refuse to supply personally identifiable information, with the caveat that it may prevent them from engaging in certain website-related activities.
MYSYMPATHY collects information (which may or may not be personal information) about you in the following ways:
- When you register with MYSYMPATHY, we collect personal information such as your name, email address, and any other personal or preference information that you voluntarily provide to MYSYMPATHY.
- When you visit the Website, we collect your browser type and IP address. This information is gathered for all MYSYMPATHY’s visitors and is used to manage the Website, track usage and improve the Website and our services.
- In addition, The Website stores certain information from your browser using cookies.
Cookies are pieces of data stored on your computer that are sent from the websites that you view. MYSYMPATHY uses session Cookies, which terminate once you close your web browser, and also persistent Cookies that store your login details to make it easier for you to login the next time you visit the Website. You can remove or disable Cookies using the settings on your web browser, however, if you choose to do this you may not be able to take full advantage of the functions of MYSYMPATHY.
- If you have not identified yourself on MYSYMPATHY, such as registering or logging in as a guardian, the information we collect about you remains anonymous.
Use and Disclosure of Your Information
MYSYMPATHY holds, uses and may disclose personal information primarily for the purpose of providing the services on our Website to you. We will not disclose any information about you without your permission unless:
- it is required or permitted by law;
- we receive a bona fide request from an appropriate government or regulatory body or agency;
- we believe it is necessary in order to offer you the services;
- it is to protect the rights or property of MYSYMPATHY or of any of the Website’s users;
- it is to lessen a serious threat to a person's health or safety, or to prevent actual or suspected fraud or any other actual or suspected illegal activity perpetrated through or in connection with MYSYMPATHY.
Protection of Certain Personally Identifiable Information
MYSYMPATHY discloses potentially personally identifiable information and personally identifiable information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on MYSYMPATHY’s behalf or to provide services available at our Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using MYSYMPATHY, you consent to the transfer of such information to them.
MYSYMPATHY will not rent or sell potentially personally identifiable information and personally identifiable information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, MYSYMPATHY discloses potentially personally identifiable and personally identifiable information only in response to a subpoena, court order or other governmental request, or when MYSYMPATHY believes in good faith that disclosure is reasonably necessary to protect the property or rights of the Website, third parties or the public at large.
If you are a registered user of our Website and have supplied your email address, MYSYMPATHY may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with MYSYMPATHY and our services. We expect to keep this type of email to a minimum.
MYSYMPATHY takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personally identifiable information and personally identifiable information. However, you acknowledge and agree that MYSYMPATHY will not be responsible for any unauthorised access to your personal information.
In addition, your information and guardian details are protected by a password that has been selected by you. It is your responsibility to keep this password confidential and to immediately notify us if there is any unauthorised use of your account by any other person.
If Wishful Media, or substantially all of its assets, were acquired, or in the unlikely event that Wishful Media goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Wishful Media may continue to use your personal information as set forth in this policy.
Access to Your Information
As a registered user on MYSYMPATHY, you may access, modify, delete and/or update your profile information at any time by logging into your account. MYSYMPATHY may retain backup copies of any information that you delete for a reasonable period of time, however, this information will not be generally available to other users of the Website.
Policy Toward Children